Frequently Asked Questions

What is HydraFacial Keravive?

HydraFacial Keravive is a unique, relaxing treatment designed to cleanse, nourish, and hydrate the scalp to promote healthier and fuller−looking hair. HydraFacial Keravive uses existing HydraFacial Elite, Tower, and Allegro machines along with a proprietary Peptide Complex Solution designed to optimize scalp health.

What types of clients are good candidates for the treatment?

Just like HydraFacial is ideal for anyone with skin, HydraFacial Keravive is ideal for anyone with a scalp! Any client interested in improving the overall health of their scalp and hair can benefit from a HydraFacial Keravive Scalp Health treatment.

What are the indications for HydraFacial Keravive?

• Scalp flaking, itchiness, dryness, or irritation

• Unhealthy hair due to hormonal, environmental, or physiological factors such as stress

• Preparing for a hair transplant or undergoing hair loss treatments such as Rogaine, Propecia, PRP, or Laser Therapy

What are the key benefits of a HydraFacial Keravive Scalp Health treatment?

• Cleanses, exfoliates, and hydrates the scalp and hair follicles

• Removes dirt, oil, flakes, dead skin cells and impurities from the surface of the scalp and from hair follicles

• Fuses the scalp with biomimetic growth factors and skin proteins designed to deeply nourish the scalp and hair follicles


Treatment Experience

Can I wear hair styling products before the treatment?

For best results it is recommended the client comes to the treatment with clean, dry hair without styling products.

Can I blow dry my hair after applying the solution or spray?

For best results, allow the scalp/hair to fully absorb the solution and spray before applying heat. It is recommended that clients do not use a hair dryer within an hour of receiving the treatment or applying the spray.

How long after the treatment will my scalp/hair dry?

Your scalp/hair should be dry 15–20 minutes after the end of the treatment.

How long after the treatment can I apply hair styling products?

You can use hair styling products as soon as product is absorbed, and your hair/scalp has dried.

How soon can I wash my hair after a treatment or after using the spray?

For best results, it is recommended that you wait at least 6–12 hours before washing your hair.

How do I use the HydraFacial Keravive take–home spray?

Following the in–office treatment, instruct your client to apply the HydraFacial Keravive take–home spray daily beginning the day following their in–office treatment. Apply 1–2 sprays per area of concern once a day by placing nozzle directly on the scalp while spraying. After spraying, massage solution into scalp for 30–60 seconds. For best results, apply in the evening and allow serum to remain on the scalp overnight. For smaller areas of concern such as temples and frontal hair line, use twice per day – once in the morning and once in the evening.

What shampoo and conditioner is recommended? Is there a type I should avoid?

There are no shampoos or conditioners that need to be avoided with HydraFacial Keravive. For optimal results, shampoos and conditioners that contain AHA/BHA or exfoliating properties are recommended.

Can I receive the treatment and/or use the spray if I have color–treated hair?

Clients with color–treated hair can receive the HydraFacial Keravive treatment and use the take–home spray without affecting the color and dyes.

Can I receive the treatment and/or use the spray if I have bonded, or tape-in, extensions?

Yes, the HydraFacial Keravive treatment and take–home spray can be used on clients with bonded or taped–in hair extensions. When advising clients on take–home spray use, instruct clients to spray directly on the scalp and not on the hair or extensions.

Will the treatment damage or pull out hair?

Some clients may experience minimal hair shedding as the vellus (non–growing hairs) are uprooted and fall out. These hairs would have fallen out on their own, regardless of having the treatment. Vellus hair shedding is a sign that the scalp is entering a healthier state.

Will the take–home spray stain clothes/pillowcases?

The spray is colorless and odorless and will not stain clothes or bedsheets.

What should I expect the treatment to feel like?

The treatment is pain–free, gentle and relaxing. You will feel some suction on your scalp and a cooling sensation from the solutions that are administered during the treatment.

How long will the in–office treatment take?

The treatment takes approximately 30 minutes